News

The announcement of temporarily close of Doll Design Department Helpline

Last Update : 2019.09.03

Thank you for your support of VOLKS INC.
We will be temporarily closed on the following schedule in order to manage the event.

Temporarily close date
September 5th (Thu) to September 16th (Mon), 2019 (JST)
Temporarily close Helpline
- VOLKS Inc. Doll Design Department Helpline
- Doll Design Department Customer Service Helpline
- Doll Design Department Event Helpline
- Parts Exchange Service Helpline
* Every store (Tenshi-no-Sumika, Tenshi-no-Mado, Tenshi-no-Sato, Doll Point) are open as usual.
The customer service and parts exchange service at the stores are available as usual.
* Temporarily closing period is not included for Dollfie warranty (2 weeks).

We are sorry for the inconvenience, we ask for your kind understanding.

Contact

VOLKS Customer Service Center
Email: imos@volks.co.jp