スケジュール

SCHEDULE

* Japan Standard Time.
* The schedule may change without any notice.
* Overseas Branch, VOLKS Partner Shop, and DD Friend Shops may have different schedules.
  Please visit the official site of each store to check the details.
* Please be aware that the delivery schedule may change, or the items may be delivered in installments if the order quantity exceeds our expectations.

(2019.10.18 Last Update)
【Notice】To everyone who pre-ordered “NieR:Automata × Dollfie Dream®
products from the 2018 Limited DD Pre-order Project »

お届けまでの流れ

The Limited DD Pre-order Project “NieR:Automata × Dollfie Dream®” finally kicks off!!
The Limited Dollfie Dream® Pre-order Project,
in which all the orders submitted during the Pre-order Period will be fulfilled,
will progress according to the following schedule.

* Overseas Branch, VOLKS Partner Shop, and DD Friend Shops may have different schedules.
Please visit the official site of each store to check the details.

STEP1. The Limited DD Pre-order Project has begun!

Schedule September 10th (Mon), 2018

STEP2. Pre-order Period

Schedule From October 20th (Sat) to December 2nd (Sun), 2018
Pre-order Items
★All orders submitted during the pre-order period will be fulfilled.
   Once you submit your pre-order, your items are secured for purchase.
【 For customers outside of Japan 】

Pre-order via VOLKS Website Store (*VOLKS JAPAN Website Store) »

  • * Please check the special site on VOLKS Website Store to find how to purchase online.

Pre-order at Overseas Branch (VOLKS USA, INC.) »

  • * Overseas Branch may have different schedule; please visit “VOLKS USA, INC.” official site.

Pre-order at VOLKS Partner Shop (하루하나-はるはな-) »

  • * VOLKS Partner Shop may have different schedule; please visit 하루하나-はるはな- official site.

Pre-order at DD Friend Shops »

  • * DD Friend Shops may have different schedule. Please visit the official site of each store to check the details.
  • * These items may not be available at some DD Friend Shops. Please contact each store.
【 For customers in Japan 】

Pre-order via VOLKS Website Store (*VOLKS JAPAN Website Store) »

  • * Please check the special site on VOLKS Website Store to find how to purchase online.

Pre-order at VOLKS Stores (*inside Japan) »

  • ● These items are available to VOLKS members only. Please join our membership before placing a pre-order.
  • ● In-store pre-orders will be accepted at VOLKS Showrooms which have DD related items and Doll Point Akihabara.
    * "Akihabara Hobby Paradise" will accept pre-orders but you cannot pick up your orders there.
    * "Tenshi-no-Sato Kachu-an", "Tenshi-no-Mado Harajuku Omotesando", will not accept pre-orders, or you cannot pick up your orders there.
    * Please note that on the first day of Pre-order period / October 20th (Sat), 2018, we will start accepting pre-orders in the afternoon (Please check the details below), because congestion is expected on that day as "DD Gathering 2018" "October New Outfit Collection" will take place.

    【Start accepting pre-orders from】
    • ● VOLKS Showrooms, Tenshi-no-Sumika, Hobby Square® Kyoto: October 20th (Sat) 1:00PM (JST)~
    • ● Doll Point Akihabara: October 20th (Sat) 3:00PM (JST)~

STEP3. Product Preparation Period

Schedule From January 2019 to Summer 2019

The products are in preparation…. please wait for a while!

STEP4. Payment & Delivery

Affected Products
To everyone who pre-ordered “NieR:Automata × Dollfie Dream®” products from the 2018 Limited DD Pre-order Project

Thank you very much for placing your pre-orders.

We had planned to send out the products in October 2019 to November 2019. However, some of our manufacturing facilities in Japan have suffered from severe typhoon damage in 2019. As a result, we deeply regret that we have no choice but to divide the shipments into three waves.

We sincerely apologize for this change to our planned schedule that had been announced in Volks News Vol. 85 and various advertisements. We are terribly sorry to inconvenience and disappoint our customers who are looking forward to receiving their products.

Delivery Schedule
【First Wave】 Shipping will begin from early December 2019
Applies to: Customers who pre-ordered from Oct. 20, 2018 to Oct. 31, 2018
  
  • * If you arranged to pick up your products at a Volks store, you will be contacted by that store when the products are ready to be picked up.
  • * It will take approximately 14 days from when we begin shipping to when we finish sending all of the First Wave shipments.
【Second Wave】 Shipping will begin from mid-April 2020
Applies to: Customers who pre-ordered from Nov. 1, 2018 to Nov. 30, 2018
  
  • * If you arranged to pick up your products at a Volks store, you will be contacted by that store when the products are ready to be picked up.
  • * It will take approximately 14 days from when we begin shipping to when we finish sending all of the Second Wave shipments.
【Third Wave】 Shipping will begin from mid-May 2020
Applies to: Customers who pre-ordered from Dec. 1, 2018 to Dec. 2, 2018
  
  • * If you arranged to pick up your products at a Volks store, you will be contacted by that store when the products are ready to be picked up.
  • * It will take approximately 14 days from when we begin shipping to when we finish sending all of the Third Wave shipments.
  • * Please check the special site on VOLKS Website Store for the details.
  • * VOLKS USA, INC., 하루하나-はるはな-, and DD Friend Shops may have different schedule.
    Please visit the official site of each store to check the details.

【 For customers outside of Japan 】

Pre-Order via the VOLKS Website Store
(*VOLKS JAPAN Website Store)
Pre-order at
VOLKS USA, INC.
Pre-order at
하루하나-はるはな-
Pre-order at
DD Friend Shops

* No longer accepting Pre-orders.
* Please check the special site on VOLKS Website Store for the details.
* Overseas Branch, VOLKS Partner Shop, and DD Friend Shops may have different schedule.
Please visit the official site of each store to check the details.
* This item may not be available at some DD Friend Shops. Please contact each store.

【 For customers in Japan 】

* Customers who live in Japan, please click here.