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VOLKS Address
To the first time users A Guide to Web user Terms of use Introduction to Volks Displaying the shopping cart
FSS Limited Items VAI O LA
Super Dollfie
Dollfie Dream

Information of Dollfie Dream

Who's that girl?

Information of Who's that Girls?

Lost Angels Story
Dollfie
Century Model
Customize Figure
The Five Star Stories

Information of The Five Star Stories

Tools & Materials

Latest News

News Archives

Special Contents

FSS BATSH the Black knight
FSS BATSH the Black knight
27cm Dollfie Body Sale
WHITE ALBUM * Dollfie Dream
the BANG

How to use this volks website.

Registration

  1. How can I register as a VOLKS Web User?
  2. I want to change or update my registered information.
  3. I completed registration for an account, but I did not receive a confirmation email.

Log-in

  1. How can I login to your web site?
  2. Why did I get logged out while I was using your website?

Payment

  1. What payment methods do you accept?
  2. I selected PayPal by mistake. Can I change it to Credit Card instead?

Shipping

  1. When will my order be shipped?
  2. I will be away from my house for a period of time. Can you ship my order to my friend’s house?
  3. Can you ship my order as gift?
  4. Can you tell me the tracking number of my order after it is shipped?

Order

  1. How can I access my shopping history?
  2. I want to change the contents of my order, or add to it.
  3. I want to combine several orders and have them shipped together.
  4. Can I cancel my order?
  5. When will you restock out-of-stock items?
  6. Terms and conditions of Order Entries

Please email at imos@volks.co.jp for any question or trouble.

Acceptance Mark


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