Please read first
- Please read this page first.
- Overseas customers can not apply for the lottery on the VOLKS Japanese language web site. They can only apply for lottery here on the English language web site.
- One entry per item per customer.
- Combining of orders is NOT available.
- The schedule is different depending on the items.
- Please login before the event starts to make your shopping experience easier.
Please help us to make this online event a smooth experience for everyone.
In order to avoid inconveniencing other customers, please do NOT do the following:
- Keep items in your shopping cart with no intent to purchase them.
- Order the same item with multiple user accounts. (either by yourself or as a group)
- Place orders using software or programs.
Please keep the following in mind:
- The web site may not open because of high traffic during the online event.
- Please sign up for the web user account and confirm your password at least one day before the online event.
- Please log in before shopping.
- High traffic to our website or other unexpected occurrences may interfere with your shopping experience. In this case, please close your web browser and try again.
* Please do not place orders using software and programs. It may cause unexpected problems with our web site.
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