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Delayed Deliveries Due to Typhoon

Currently, the delivery of packages by EMS is delayed due to the effects of the typhoon.
We would like to offer our deepest apologies to our customers who are looking forward to the arrival of their packages.
Please wait for a while longer before your package arrives.

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  • HTD Sendai 2 New Dollfie
  • Magical Mirai 2018
  • September New Outfit Collection
  • Tenshi-no-Sumika Fair 2018
  • F-4J
HTD Sendai 2 New Dollfie Magical Mirai 2018 September New Outfit Collection Tenshi-no-Sumika Fair 2018 F-4J
▼ "DDS Saber/Altria Pendragon" Delivery Schedule has been updated!! (2018.09.10)
▼ "Crane Priestess Outfit Set" Delivery Schedule has been updated!! (2018.09.10)
▼ "Vampire Outfit Set" Delivery Schedule has been updated!! (2018.09.10)
▼ Notice! The systems of the Customers Service have been changed!
When you make an inquiry about Online Shopping, please send an e-mail to: shopos@volks.co.jp
When you make an inquiry about items, stores, events, and the other things, please send an e-mail to: imos@volks.co.jp
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figma

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[Regarding Payments]

You are able to select a preferred payment method from the following.

  • * Credit Card

There is the possibility that we may decline to accept some payment methods depending on items or delivery destinations.


[Regarding Shipment]

We use International Mail "EMS" in order to ship ordered items overseas. Shipping fees is required with each order you placed and also it differs depending on the regions of destination.

[ Regarding Returns ]

The following items are acceptable for the return or exchange.

  • * Incorrect items
  • * Initial defective items

[Contact us]

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When you make an inquiry about Online Shopping, please move on 'Contact us' page.