News

Important Notice about Buying Dollfie Dream® Items from Unofficial Sellers

Last Update : 2018.11.08

Thank you very much for supporting Dollfie Dream®.

Dollfie Dream® products are sold at VOLKS stores and
at our overseas Partner Shop and Friend Shops, who share our Dollfie Dream® concept.

Please be aware that if you buy Dollfie Dream® items from unofficial sellers,
you cannot receive our customer support.
VOLKS cannot guarantee that the products will be delivered in good quality,
without any problems. Problems may include trouble with payment, undelivered products,
recast/counterfeit products, missing parts, defects, and more.
Please be aware of this risk when purchasing from unofficial sellers.

■重要通知:致在VOLKS的官方指定Friend Shop以外的经销商出购买到Dollfie Dream®商品的顾客们

非常感谢您平日对Dollfie Dream®的爱戴。

Dollfie Dream®是由全部Volks经销店、和我们与Dollfie Dream®有着共同理念的海外Partner Shop・Friend Shop指定店铺内贩售。

关于凡是在指定店铺以外的经销商处购买到的商品,Volks是无法接受售后服务,并无法向客户提供产品的质量保证。 由于有付款与邮送时发生问题、假货、零件不足、质量差等风险存在,所以从Friend Shop以外的经销商处购买时,请务必小心谨慎。

Below is the full list of our official Partner Shop and Friend Shop :
以下链接为Partner Shop・Friend Shop :
URL : http://www.dollfiedream.tokyo/dd_en/friendshop/

Store nameCountry of Delivery
하루하나 -はるはな-South Korea
Tokyo Otaku Mode
Sootang HobbyChina
Harvey EUAN Enterprise LimitedChina
Papattes StoreFrance
星月屋Hong Kong
Elite ToysHong Kong, Macao
Graphic Novel Cafe LimitedNew Zealand
Dreamy.phPhilippines
FUNZSQUARESingapore
Toy CoinSingapore, Indonesia, Malaysia
Anitama CompanyTaiwan
Provincia-AnimeThailand
Axia Alalam TradingUnited Arab Emirates

If you have any questions, please contact :
如果有疑问,请向以下地址取得联系 :
VOLKS Customer Service Center
imos@volks.co.jp

※税率改正後も、2014/3/31以前に開催され終了、完売している各イベント告知・商品特設ページ内については、一部旧税率(5%)で価格が表示されていることがあります。
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