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Regarding PayPal Payments

Dear Valuable Customers,
Thank you very much for using the VOLKS Website Store.
We would like to take this opportunity to inform you about PayPal Payments and updating our system.
Due to the system update by PayPal (on June 25, 2018 JST), the VOLKS Website Store could no longer accept payments through PayPal.
We are currently working to solve the issues by updating our system and hoping to complete by January 2019.
We are truly sorry for any inconveniences that were caused because of this issue. We would like to announce another method to accept PayPal Payments.

Click to “How to Use 3-e. PayPal”

  • DD NieR:Automata
  • viola
  • giclee
  • F-4J
  • September New Outfit Collection
DD NieR:Automata viola giclee F-4J October New Outfit Collection
▼ Delayed Deliveries Due to Typhoon
Currently, the delivery of packages by EMS is delayed due to the effects of the typhoon.
We would like to offer our deepest apologies to our customers who are looking forward to the arrival of their packages.
Please wait for a while longer before your package arrives.
▼ For the customers who placed pre-orders for the Limited Dollfie Dream® Pre-order Project “Fate/Grand Order×Dollfie Dream®
▼ For the customers who placed pre-orders for “Dollfie Dream® Megurine Luka”.
▼ "DD Kaede Takagaki" Delivery Schedule has been updated!!
▼ "DDS Saber/Altria Pendragon" Delivery Schedule has been updated!!
▼ Notice! The systems of the Customers Service have been changed!
When you make an inquiry about Online Shopping, please send an e-mail to: shopos@volks.co.jp
When you make an inquiry about items, stores, events, and the other things, please send an e-mail to: imos@volks.co.jp
vlockers

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Super Dollfie

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Lost Angels Story

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Tenshi-no-Koromo

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figma

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SAINT CLOTH MYTH

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A3

CHOGOKIN

THE ROBOT SPIRITS

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[Regarding Payments]

You are able to select a preferred payment method from the following.

  • * Credit Card

There is the possibility that we may decline to accept some payment methods depending on items or delivery destinations.


[Regarding Shipment]

We use International Mail "EMS" in order to ship ordered items overseas. Shipping fees is required with each order you placed and also it differs depending on the regions of destination.

[ Regarding Returns ]

The following items are acceptable for the return or exchange.

  • * Incorrect items
  • * Initial defective items

[Contact us]

Volks Website Service Center

When you make an inquiry about Online Shopping, please move on 'Contact us' page.