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what is web shopping

WEB shopping includes the purchase or reservation of items or information from Volks by registered Web users on Volks Website offered by Volks.
Web shopping on Volks Website is performed by using the item sales, item reservation or item information use service (hereinafter referred to as "Sales Service"), which are among the Services available for registered Web users.

List of Web shopping services
Web shopping is available through the following Sales Services on Volks Website.

*General Purchases

*Super Dollfie/ Mini Super Dollfie full choice system
*Serial number reservation
*Advance reservation
*Application for Super Dollfie Owners' List (in Japan only)
*Application for Dolls Party Dealer (in Japan only)
*Other Sales Services provided on Volks Website

Payment for Web shopping using the Sales Services is subject to Web Shopping agreement (hereinafter referred to as the "Agreement").

web shopping agreement
[Article 1. Jurisdiction of the Agreement]
1. This agreement applies to the Customers using the Sales Services (defined in Article 2).
2. We may update this agreement periodically without notice. We will release the modified agreement to the Customers as we feel appropriate.
[Article 2. Definition]
1. A Customer is defined as a person who has accepted this Agreement and has been registered for Web shopping according to the designated registration procedures.
2. The Customer is required to promptly notify Volks of any change in registration data, such as changes in addresses, names, and/or telephone numbers, in the manner designated by Volks.
3. The Customer is liable for their registration data.
[Article 3.Purchase]
1. The Customer may order items from Volks using the Sales Service.
2. The Customer is required to order in the manner as designated by Volks.
3. The contract for sale between the Customer and Volks is effective when Volks notifies the Customer via email of the approval of their application for purchase.
4. Volks reserves the right to annul or cancel the contract for sale or take appropriate measures, regardless of the above Art.3 paragraph 3, when the Customer violates this agreement.
5. The Customer is required to give an order within the quota of items per person where stated on Volks Website.
[Article 4. Payment]
1. The Customer living in Japan is required to submit the payment for the items purchased using the Sales Services by collect on delivery (COD), registered mail for cash, or credit card. The Customer living outside Japan is required to submit the payment for the items purchased using credit card.
2. The price for online shopping is inclusive of the merchandise price, shipping cost, the consumption tax and the local tax. When paying by COD, a handling fee is added to this price
3. The Customer agrees to indemnify and hold Volks harmless from and against any claim or demand arising from any dispute (not by the fault of Volks) between the Customer and the carrier. The Customer agrees to settle the matter with the carrier and not cause trouble, loss or damage to Volks.
[Article 5. Payment by credit card]
1. When paying by credit card, the Customer must use their own authentic and verifiable credit card. The payment by credit card is made pursuant to a contract made between the Customer and the credit card company.
2. Volks shall request the approval of the use of credit card to the credit card company in the manner as designated by Volks.
3. When paying by credit card, the Customer agrees to pay the price based on the sales contract between the Customer and Volks to the credit card company. Volks shall receive reimbursement from the credit card company.
[Article 6. Delivery]
1. The items purchased using the Sales Service shall be delivered by the carrier designated by Volks. The Customer is required to pay the handling fee to the delivery service: 800 yen plus tax for shipments within Japan (overseas shipping costs will depend upon the destination and the order).
2. By notifying the Customer at the registered contact address and by dispatching the items purchased using the Sales Services to the address registered, Volks is exempted from liability concerning delivery.
3. Volks reserves the right to cancel the contract if delivery of the merchandise fails for reasons including, but not limited to, a Customer?fs failure to receive delivery on the designated delivery date and failure to contact us by the designated time (7days after shipment).
[Article 7. Returns]
1. The Customer may return the merchandise only when it is marked or damaged on delivery, when incorrect merchandise is sent, or when Volks otherwise accepts the return. The Customer may return the product or cancel the contract ( if the product cannot be returned) only when they dispatch the product for return within 7 days of the receipt.
2. The Customer takes the steps designated by Volks otherwise to return the product in a situation applicable to the above Art.7 paragraph 1.
[Article 8.Restrictions and Prohibitions]
The Customer agrees not to:
  1) pay for the merchandise from the Sales Service by dishonest use of credit card
2) use the Sales Service in an illegal way
3) carry out any act Volks consider to be objectionable when using the Sales Service
[Article 9. Violation of Law]
1. The Customer agrees to observe all the applicable laws, regulations and orders (including, but not limited to, the Foreign Exchange and Foreign Trade Law of Japan).
[Article 10. Disclaimer]
1. The Customer understands that by using Web shopping, their Personal Information (including the credit card number) transmitted via the Internet may be at risk. The Customer, not Volks, is entirely responsible for any transmissions via the Internet.
2. Volks disclaims all warranties of any kind, including the warranties of the quality and functions of items on sale for the Sales Service and their compatibility with other products, unless provided in this Agreement.
3. Under no circumstances will Volks be liable in any way for any loss, damage, or disadvantage of any kind incurred as a result of, and relating to, the use of the Sales Service and the items on sale for the Sales Service, unless provided within this Agreement.
Additional Clause:
This Agreement shall be effective from February 29, 2004.
The official Web shopping agreement is written in Japanese and provides the basis for application to the Customers. This English translation is provided solely for the convenience of applicants, and differences and/or omissions due to translation may not be considered legally binding.
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